Site down? - Usually just your IP that is banned
We just recently increased the security for all our servers, sometimes the protection also temporarly locks you out. The protection usually bans your IP for 5 min. These are the possible reasons for being temporarly banned.
- Too many invalid login attempts
- Too many SMTP/POP reequests
- Trying to login to wrong port
- Trying to send spam
To check if your IP is blocked the easiest way is to just visit your website from a diffrent IP. For example from your mobile phone. We have only been down once, and that was in 2015, we will do our best that it will never happend again!
When contacting Support, please include your current IP. You can find your public IP number at Whats My IP